Resume

About Jess

Jessica Federman is a marketing and communications leader with experience across healthcare systems and public-serving institutions. She specializes in enterprise brand strategy, workforce and stakeholder communications, and guiding organizations through periods of growth, change, and complexity.

Her work focuses on helping organizations communicate clearly, build trust, and connect people to the programs and services they need. She has led system-level communications efforts for a 13-hospital health system and currently serves as Director of Marketing for the Battleship North Carolina Memorial, where she oversees marketing, strategic communications, and external affairs for a statewide public institution.

Jessica is known for bringing structure to complex initiatives, aligning leadership and teams, and translating strategy into communication that is clear, credible, and useful to the people it’s meant to serve.